COVID-19 Help & Resources

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United Way of Lake County COVID-19 Free Help and Resources

Free Food
Lake County Food Pantries

United Way of Lake County helps support over 40 community food pantries. A list of these can be found here. 

Free Home-Delivered Grocery Program for Seniors (Ended 5/16/20)
United Way of Lake County, Lake County Board of Commissioners, Laketran, RSVP, Council on Aging, Lifeline

At United Way of Lake County, we are proudly funding a program to provide relief to Lake County seniors in need of home-delivered groceries. We've joined forces with Laketran, Lifeline, Council on Aging, RSVP and the Lake County Board of Commissioners to provide assistance to our most vulnerable population. Homebound seniors, 60 years of age or older, who live in Lake County and do not have anyone to shop for them are eligible to receive one bag of groceries per week. Note that qualified seniors must call each week to sign up for a grocery delivery - this is not a one-time registration process. For complete program details and information on how to sign up, click here for a promotional flyer

Free Produce Pick-Up for Seniors (Available from May 20 - June 24) 
Laketran, RSVP, Council on Aging, Lifeline, Lake County Board of Commissioners, Greater Cleveland Food Bank

When: Every Wedensday from May 20, 2020 - June 24, 2020
Where: Laktran Park-n-Ride, 8650 Market St, Mentor
Who: For Lake County Residents 60 Years of Age and Older

Pre-Registration Required: Call Lifeline by dialing 2-1-1 or 440-639-4420, Mon - Sun 8:30 am - 5 pm - OR - Call Lake County Council on Aging at 440-205-8111, Mon - Fri 8:30 am - 4:30 pm

Note: Produce is limited. Advance registration required. New registration is required EACH week and you will be given a time slot between 12 pm - 2:30 pm in which to arrive. Please be prepared to open your trunk and have room available for the bag of items.


Additional Resources for Seniors
Lake County Council on Aging

The Lake County Council on Aging offers programs for those age 60 and over including:

  • Home Delivered Meals (Meals on Wheels)
  • Drive Up Meal Packs (at 4 Lake County locations)
  • Information and Referral
  • Social Work Services
  • Non-Medical In Home Care Services
  • Bridge Newspaper  

The Council on Aging also serves individuals with disabilities who are age 18 and over through the agency’s Aging and Disability Resource Center (ADRC). The agency has made many changes to their programs given COVID-19.  The latest edition of Bridge newspaper features an entire section devoted to resources available for seniors and their caregivers during coronavirus. Click here to view a copy of Bridge. For the most up-to-date information, visit them online at or call 440-205-8111.  


Free Medical Care
The Lake County Free Clinic

The Lake County Free Clinic provides free medical services. Appointments are required and they do not accept walk ins. Call 440.352.8686, ext. 2 to make an appointment. For more information on their services visit If you have a medical emeregency, call 911, NOT the Lake County Free Clinic.

Free Prescription Assistance
The Prescription Assistance Program of Ohio (Lake County)

The Prescription Assistance Program of Ohio offers free prescriptions. The only charge may be the cost of mailing them to you. They fill prescriptions once a week.  For complete details, visit or call 440-352-1999.


Free Mental Health Services 

Feeling overwhelmed, depressed, panicked or dealing with other mental health challenges? Three organizations offering free help are listed below.


Crossroads Health


Crossroads Health Coronavirus Warmline: 440-754-3340
Warmline Hours: Monday - Friday 8 am - 8 pm

Call the above number for help with COVID-related stress, anxiety or uncertainty


Virtual Support Groups (VSG):

Virtual group meetings last approximately one hour and are held on Tuesdays at 12 pm and on Thursdays at 6 pm

To access online log onto

You can also elect to participate by phone at 888-788-0099, Meeting I.D. 604-474-3547


Click here for more information about Crossroads Health.



Lake County ADAMHS Board (Lake County Alchohol, Drug Addiction and Mental Health Service)



Lake County Crisis Hotline: 440-953-8255

Free help is available 24/7 at the above number for when you or a family member is experiencing overwhelming stress that impacts your ability to function normally. 


Lake County ADAMHS Board Compass Line:  440-350-2000 or 440-918-2000

Call the Compass Line for information about all behavioral health services, including those relative to COVID-related stress or anxiety, and/or to explore tele-health options.


To visit Lake County ADAMHS online, click here.



NAMI Lake County (National Alliance on Mental Illness)


NAMI Lake County offers a place for ANYONE to come together virtually to share how they are handling their wellness during social distancing. The NAMI Lake County Wellness Chats are being held every day at 3:30 pm through Zoom or a phone call.


Join at
or call in to(929)205-6099, Meeting ID 222499295


For more information on NAMI, click here now.


2-1-1 Helpline Referral Service
Lifeline, Inc.

Lifeline's 2-1-1 helpline is a free community service that provides free confidential referrals for health and human service needs. If you are confused and don't know where to turn for help with housing, shelter, utility assistance, clothing, counseling, food and more, call 2-1-1. You can call 211 anytime 24 hours a day, 7 days a week to talk to a real person. Just dial 211 on your phone from within Lake County or call 440-639-4420.

Sew & No-Sew Facemask Instructions
Centers for Disease Control and Prevention (CDC)

The Centers for Disease Control and Prevention (CDC) recommends the use of cloth masks to help slow the spread of COVID-19. You can find tutorials on making these here on their website. Both sew and non-sew options are provided.

Questions about COVID-19 in Ohio
Ohio Department of Health

The latest updates on the Coronavirus/COVID-19 along with answers to frequently asked questions can be found at the Ohio Department of Health.

Call Center: The Ohio Department of Health has established a call center to answer questions and can be reached at 1.833.427.5634, 7 days a week from 9 am - 8 pm daily, including weekends.

Call center staff includes licensed nurses and infectious disease experts who are available to answer questions and provide accurate information about the Coronavirus/COVID-19.

Website: Click here to connect with them online at

Their website also includes resources for parents and families that includes information on talking to children about COVID-19 and family activities to try during school closings.


Questions about COVID-19 in Lake County
Lake County General Health District

Updates and news about the Coronavirus/COVID-19 in Lake County can be found online at the Lake County General Health District